Refund & Cancellation Policy for EarlyActivity.com

Last Updated: 20th April 2025.

1. Introduction

Thank you for choosing EarlyActivity.com for your educational resource needs. We strive to provide high-quality digital products and excellent customer service. This Refund & Cancellation Policy explains our guidelines regarding order cancellations and refunds for our digital products.

2. General Policy for Digital Products

Due to the nature of digital downloads, all sales of our worksheets, activity books, and other digital resources are final and non-refundable once the purchase is completed. This policy is in place because:

• Digital products cannot be physically returned
• Downloaded files cannot be “un-downloaded”
• Our system provides immediate access upon purchase

3. No Standard Refunds

We do not provide refunds for:

• Change of mind after purchase
• Accidental purchases
• Failure to read product descriptions before purchasing
• Inability to use the files due to technical limitations on your device

4. Exceptions Where Refunds May Be Considered

In exceptional circumstances, we may issue refunds at our sole discretion:

4.1 Technical Issues

If you experience any of the following problems, contact us within 24 hours of purchase:

• Failed download (with proof of attempted download)
• Corrupted files (with screenshots of the issue)
• Incorrect product delivered (different from what was ordered)

4.2 Duplicate Purchases

If you accidentally purchase the same product twice, contact us within 48 hours with both order numbers for verification.

4.3 Undelivered Products

If you don’t receive your download link within 72 hours of purchase (check spam folder first), we will either:

• Resend the product immediately.

5. How to Request a Refund (For Eligible Cases)

To request a refund under the above exceptions:

• Email support@earlyactivity.com with:
• Your order number
• Detailed description of the issue
• Screenshots/evidence (for technical issues)
• Use subject line: “Refund Request – Order #[Number]”
• We will respond within 2 business days

6. Order Cancellations

6.1 Before Download

If you contact us immediately after purchase but before downloading:

• We may cancel the order if processed within 1 hour of purchase
• Cancellation is not guaranteed once payment is processed

6.2 After Download

We cannot cancel orders after files have been downloaded, as the digital goods have been delivered.

7. Replacement Policy

Instead of refunds, we may offer (at our discretion):

• Replacement with another product of equal value
• Store credit for future purchases
• Technical support to resolve download/usage issues

8. Chargebacks

Unauthorized chargebacks will result in:

• Immediate account suspension
• Permanent ban from future purchases
• Possible legal action for fraudulent claims

9. Changes to This Policy

We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting to our website.

10. Contact Us

For any questions about this policy:
Email: support@earlyactivity.com
Hours: Mon-Fri, 9AM-5PM [IST timezone]

We typically respond within 24-48 hours on business days.

Key Points Summary

• No refunds for downloaded digital products
• Limited exceptions for technical issues
• Strict time limits for refund requests
• Replacements may be offered instead of refunds

By purchasing from EarlyActivity.com, you acknowledge and agree to this Refund & Cancellation Policy.