Refund policy
This policy explains when Early Activity refunds digital purchases and EarlyActivity Plus memberships.
Everything we sell is digital and available immediately. When you buy, you ask us to provide access straight away. Once you have access, the usual 14-day cancellation right for digital content does not apply.
This policy does not affect any rights you have under the consumer law of your country.
We will refund or fix
- If a file is broken, incomplete or not as described, we will fix it or provide a refund if we cannot fix it.
- If you were charged twice for the same order, we will refund the duplicate charge.
- If you bought a product by mistake and have not downloaded it, you may ask for a goodwill refund within 7 days of purchase.
- If an EarlyActivity Plus renewal was not intended and you have not used Plus since it renewed, you may ask for a refund within 7 days of the renewal.
How to request a refund
Open My Account → My Library and choose “Request a refund”, or email [email protected] with your order number.
If your refund is approved, it will be returned to the original payment method: Razorpay for INR payments or PayPal for US$ payments. Refunds usually arrive within 5–10 working days.
Access to products for which a refund has been issued will be removed.
EarlyActivity Plus
EarlyActivity Plus is an optional membership. In India, it costs ₹199 per month, with the first month at ₹99 for new members, or ₹999 per year. Elsewhere, it costs US$4.99 per month, with the first month at US$1.99, or US$29.99 per year.
Plus includes no ads, up to 200 downloads a day subject to fair use and not unlimited, whole collections in one PDF, one monthly pack credit and 15% off the shop.
INR payments are processed through Razorpay. US$ payments are processed through PayPal.
Company details
Early Activity (earlyactivity.com) is a brand of Dotdunia Technologies, established in 2010. The Early Activity brand was established in 2022. Lumi the owl is the brand mascot.
Dotdunia Technologies is registered at HIG 443, 6th Phase KPHB Colony, Hyderabad, Telangana – 500085, India.
Email: [email protected]
Support hours are Monday–Friday, 10:00–18:00 IST. We usually reply within one working day.
Complaints and grievance officer
For complaints relating to this policy or our digital services in India, contact: Grievance Officer, Dotdunia Technologies, [email protected], HIG 443, 6th Phase KPHB Colony, Hyderabad, Telangana – 500085, India.
We acknowledge complaints within 48 hours and resolve them within 30 days, in accordance with the Digital Personal Data Protection Act 2023, the Information Technology Act 2000 and Rules, and the Consumer Protection (E-Commerce) Rules 2020.
Governing law
This policy is governed by the laws of India. The courts of Hyderabad, Telangana have jurisdiction, subject to any statutory consumer rights that apply to you.